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Training

Watershed training programs are available in lunch and learn, half day or full day formats. Our goal is to accomodate your needs and time constraints. 

Click the links below to find out more about each of our training programs:

Need help dealing with stress in the workplace? Is constant stress hampering employee engagement and productivity? If so, check out our Stress Management Series 

Becoming a Great Leader
Eighty percent of success in the workplace is attributed to Emotional Intelligence (EI). Discover the three EI competencies that are essential for becoming a great leader.  Participants learn the importance of these three competencies and why they are the foundation for becoming a great leader. They also walk away with best practices, new strategies and an action plan.
Results: Identify 3 EI competences that are the key building blocks for leadership * Increase self awareness * Improve empathy * Create an action plan


Effective Communication

Effective communication skills are key to success in any work environment. Understanding how communication breakdowns occur as well as your communication style increases confidence and productivity.
Results: Increase confidence * Adaptable communication * Improve relationships * Enhance productivity

The group came back with a very positive attitude and ideas as to how they can improve communication between themselves and also other clients. The feedback I received...was excellent. It is my understanding that you facilitated the session so well that they all felt comfortable and at ease very early in the morning.  

Gladys Saenz
Manager, Compensation & Benefits
North York General Hospital 


Improving Results with Emotional Intelligence

Eighty percent of success in the workplace is attributed to Emotional Intelligence. Understand what makes up emotional intelligence, why it's important at work and how to improve it in this interactive and dynamic session.   
Results: Understand how EQi works and contributes to success * Improve self management * Enhance interpersonal interactions * Recognize the key skills for leadership

Wendy is an inspiring speaker with the ability to keep her listeners engaged.  The session I attended provided great insight into my own personality and my habits as well as tools for making the changes required.  I left the session feeling positive and energized. 

Rubina Esmail
Participant
Certified General Accountants 


Laughter is the Best Medicine

Laughter can be a powerful tool in any work environment; it can help us take ourselves lightly but our jobs seriously. Research and applications on effective laughter at work are discussed in this fun and interactive workshop. 
Results: 
Reduces stress* Enhances communication * Improves relationships * Boosts productivity * Sparks creativity

Wendy's upbeat and friendly style allows the participants to feel professionally comfortable before doing some things that would not be "normal" in a traditional office setting... but once she lets her concepts loose, watch out! Laughter is the name of the game! An inspiring hour of energy. 

Chris Belcher
Senior Manager, Enterprise Initiatives – Learning & Development
TD Bank Financial Group


Laughter yoga

A quick interactive injection of laughter is a perfect addition to any work day, meeting or conference. No yoga mat, downward dog or spandex required.
Results: 
Reduces stress * Improves morale * Boosts productivity * Sparks creativity

Laughter yoga is a bold and novel technique to bring a team together in a professional way. Our team is still laughing and high fiving! Wendy is a true professional and we would recommend her sessions to anyone seeking ways to bring fun and laughter into the workplace.

Cathy Sturdee
Pipeline Analyst – Innovation
Canadian Tire Corporation 


Personal Leadership 

Today it’s not enough for only organizational leaders to lead – everyone must be a leader. Each of us must take control, exert our personal power and move past our fears and boundaries in order to manage the workplace’s complexity and rapid pace of change.
Divided into two key components, Self and Interpersonal management, participant’s understand their strengths, and challenges in both areas and develop concrete tools for greater personal leadership.
Results: Greater Awareness of strengths, area for improvement and emotional triggers * Turn conflict into understanding* Improved resilience *  Strategies for moving past fears and beyond boundaries


Maximizing Productivity through Networking

Research has demonstrated that high performers have exemplary networking skills and networks that reach outside their group and organization. Learn networking skills and strategies to improve your productivity within your organization.
Results: 
Increase cooperation & information sharing * Strengthen relationships * Develop networking skills * Understand how to effectively leverage your network

It was a mind-opening, thought-provoking session - participants did not realize what they could have achieved through networking and how many opportunities they might have seized....Feedback from the participants was very positive. They indicated...that the knowledge learned...was helpful and relevant and that they would attend your next session at CPAC. 

Jason Yi
Member Services Coordinator
Chinese Professionals Association of Canada


Maximizing Your Power through Emotional Intelligence

Since eighty percent of workplace success is attributed to Emotional Intelligence, it’s important to understand your personal strengths and challenges in EQi. You’ll receive one-on-one feedback and coaching on your personalized report in addition to the EQi workshop.
Results: Identify strengths and areas for improving EQi * Recognize customized steps for improving EQi * Identify the key skills for leadership * Create an EQi action plan


Networking

Networking is a critical skill for being successful in any work environment. Build confidence, develop skills and practice networking strategies.
Results: 
Build confidence * Increase opportunities * Refine networking techniques * Develop rapport

I just had to send you a quick note to let you know how much I enjoyed the Networking Naturally workshop that you facilitated at the York Region Administration centre yesterday. It was wonderful! I left there feeling really upbeat and positive about the possibilities for myself and my business.  

Lori Padgett
Owner
Apex Administration


Power of Thought

Thoughts and words have a huge impact on your actions and those around you. See concrete evidence of how this works and what can be done so your thoughts work with you and not against you.
Results: Increase confidence * Improve emotional control * Enhance co-operation * Boost optimism


Productive Teamwork

Being part of a team, vs. a group, requires an understanding of teamwork fundamentals andcritical skills. This combined with hands on practice is the key to becoming a member of a functional team.
Results: Understand the key to successful teamwork * Increase productivity * Enhance co-operation * Improve morale

Changed my outlook in dealing with my team mates. 

Participant
Soctia Bank, Wealth Management


Succeeding with Others

Your capacity to meet your goals hinges on your ability to inspire, motivate and understand your co-workers, managers, and employees. Learn the tools and strategies to get people on side to help you succeed.
Results: Understand colleagues * Influence others * Develop influencing strategies * Identify statements that lead to greater cooperation       


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